Privacy Policy

1. Introduction

Franchise Risk Scanner ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Account credentials
• Payment and billing information (processed securely via Stripe)
• Documents you upload for analysis

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Usage data, pages visited, and interaction patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your document analyses and generate risk reports
• Process transactions and send related information
• Send administrative communications (account updates, security alerts)
• Respond to your comments, questions, and support requests
• Improve and personalize your experience
• Monitor and analyze usage trends
• Detect, prevent, and address fraud or technical issues

4. Document Handling

Documents you upload are processed solely for the purpose of generating your risk analysis report. We treat all uploaded documents as confidential. Documents are encrypted in transit and at rest. We do not share, sell, or use the content of your documents for any purpose other than providing the requested analysis.

5. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: Third-party vendors who assist in operating our services (e.g., payment processing, hosting, analytics)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Protection of rights: To protect the rights, property, or safety of our users or the public

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure server infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and for security purposes. You can control cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of our services.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at our Contact page.